.chatbot-toggle{position:fixed;bottom:100px;right:24px;height:52px;border-radius:26px;background:linear-gradient(135deg,#1e88e5,#1565c0);border:none;cursor:pointer;box-shadow:0 4px 20px rgb(30 136 229 / .4);z-index:99998;display:flex;align-items:center;justify-content:center;gap:8px;padding:0 20px 0 16px;transition:transform 0.3s,box-shadow 0.3s;animation:chatbot-btn-pulse 2.5s infinite}@keyframes chatbot-btn-pulse{0%,100%{box-shadow:0 4px 20px rgb(30 136 229 / .4)}50%{box-shadow:0 4px 20px rgb(30 136 229 / .4),0 0 0 12px rgb(30 136 229 / .15)}}.chatbot-toggle:hover{transform:scale(1.05);box-shadow:0 6px 28px rgb(30 136 229 / .55);animation:none}.chatbot-toggle svg{width:24px;height:24px;fill:#fff;flex-shrink:0}.chatbot-toggle__label{color:#fff;font-size:14px;font-weight:600;white-space:nowrap;line-height:1}.chatbot-toggle__online{display:inline-block;width:8px;height:8px;background:#66bb6a;border-radius:50%;border:2px solid rgb(255 255 255 / .6);flex-shrink:0}.chatbot-toggle__badge{position:absolute;top:-2px;right:-2px;width:18px;height:18px;background:#e53935;border-radius:50%;border:2px solid #fff;display:none}.chatbot-window{position:fixed;bottom:170px;right:24px;width:380px;max-height:520px;border-radius:16px;background:#fff;box-shadow:0 8px 40px rgb(0 0 0 / .18);z-index:99999;display:flex;flex-direction:column;overflow:hidden;opacity:0;transform:translateY(20px) scale(.95);pointer-events:none;transition:opacity 0.3s,transform 0.3s}.chatbot-window.open{opacity:1;transform:translateY(0) scale(1);pointer-events:auto}.chatbot-header{background:linear-gradient(135deg,#1e88e5,#1565c0);color:#fff;padding:16px 18px;display:flex;align-items:center;gap:12px;flex-shrink:0}.chatbot-avatar{width:42px;height:42px;border-radius:50%;background:rgb(255 255 255 / .2);display:flex;align-items:center;justify-content:center;font-size:20px;font-weight:700;color:#fff;flex-shrink:0}.chatbot-header-info{flex:1;min-width:0}.chatbot-header-name{font-size:16px;font-weight:600;line-height:1.2}.chatbot-header-status{font-size:12px;opacity:.85;display:flex;align-items:center;gap:5px}.chatbot-header-status::before{content:'';width:7px;height:7px;border-radius:50%;background:#66bb6a;display:inline-block}.chatbot-close{background:none;border:none;color:#fff;font-size:22px;cursor:pointer;padding:4px;line-height:1;opacity:.8;transition:opacity 0.2s}.chatbot-close:hover{opacity:1}.chatbot-messages{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:10px;min-height:250px;max-height:320px;background:#f5f7fa}.chatbot-messages::-webkit-scrollbar{width:5px}.chatbot-messages::-webkit-scrollbar-thumb{background:#c4c4c4;border-radius:3px}.chatbot-msg{max-width:82%;padding:10px 14px;border-radius:16px;font-size:14px;line-height:1.45;word-wrap:break-word;animation:chatbot-msg-in 0.3s ease}@keyframes chatbot-msg-in{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}.chatbot-msg--bot,.chatbot-msg--admin{align-self:flex-start;background:#fff;color:#333;border:1px solid #e8eaed;border-bottom-left-radius:4px}.chatbot-msg--admin{border-left:3px solid #1e88e5}.chatbot-msg--visitor{align-self:flex-end;background:linear-gradient(135deg,#1e88e5,#1976d2);color:#fff;border-bottom-right-radius:4px}.chatbot-typing{align-self:flex-start;padding:10px 16px;background:#fff;border:1px solid #e8eaed;border-radius:16px;border-bottom-left-radius:4px;display:none}.chatbot-typing.active{display:flex;gap:4px;align-items:center}.chatbot-typing span{width:7px;height:7px;background:#aaa;border-radius:50%;animation:chatbot-dot 1.4s infinite}.chatbot-typing span:nth-child(2){animation-delay:0.2s}.chatbot-typing span:nth-child(3){animation-delay:0.4s}@keyframes chatbot-dot{0%,60%,100%{opacity:.3;transform:scale(.8)}30%{opacity:1;transform:scale(1)}}.chatbot-input{display:flex;align-items:center;gap:8px;padding:12px 14px;border-top:1px solid #e8eaed;background:#fff;flex-shrink:0}.chatbot-input textarea{flex:1;border:1px solid #ddd;border-radius:20px;padding:8px 14px;font-size:14px;font-family:inherit;resize:none;outline:none;max-height:80px;line-height:1.4;transition:border-color 0.2s}.chatbot-input textarea:focus{border-color:#1e88e5}.chatbot-input button{width:38px;height:38px;border-radius:50%;background:linear-gradient(135deg,#1e88e5,#1565c0);border:none;cursor:pointer;display:flex;align-items:center;justify-content:center;flex-shrink:0;transition:transform 0.2s}.chatbot-input button:hover{transform:scale(1.08)}.chatbot-input button svg{width:18px;height:18px;fill:#fff}.chatbot-greeting{position:fixed;bottom:168px;right:24px;max-width:300px;background:linear-gradient(135deg,#1e88e5,#1565c0);color:#fff;border-radius:16px;padding:0;box-shadow:0 8px 35px rgb(30 136 229 / .5),0 0 0 3px #ff9800;font-size:14px;line-height:1.5;z-index:99997;opacity:0;transform:translateY(10px);pointer-events:none;transition:opacity 0.4s,transform 0.4s;overflow:hidden}.chatbot-greeting.show{opacity:1;transform:translateY(0);pointer-events:auto;animation:chatbot-greeting-pulse 2s ease-in-out 1}@keyframes chatbot-greeting-pulse{0%,100%{box-shadow:0 8px 35px rgb(30 136 229 / .5),0 0 0 3px #ff9800}50%{box-shadow:0 8px 35px rgb(30 136 229 / .7),0 0 0 6px #ff9800,0 0 0 12px rgb(255 152 0 / .2)}}.chatbot-greeting__header{display:flex;align-items:center;gap:10px;padding:12px 14px 8px}.chatbot-greeting__avatar{width:36px;height:36px;border-radius:50%;background:rgb(255 255 255 / .25);display:flex;align-items:center;justify-content:center;font-size:16px;font-weight:700;flex-shrink:0}.chatbot-greeting__name{font-weight:600;font-size:14px}.chatbot-greeting__status{font-size:11px;opacity:.85;display:flex;align-items:center;gap:4px}.chatbot-greeting__status::before{content:'';width:6px;height:6px;border-radius:50%;background:#66bb6a}.chatbot-greeting__text{padding:0 14px 12px;font-size:13px;line-height:1.5}.chatbot-greeting::after{content:'';position:absolute;bottom:-8px;right:28px;width:0;height:0;border-left:8px solid #fff0;border-right:8px solid #fff0;border-top:8px solid #1565c0}.chatbot-greeting-close{position:absolute;top:6px;right:8px;background:none;border:none;font-size:18px;cursor:pointer;color:rgb(255 255 255 / .7);line-height:1;transition:color 0.2s}.chatbot-greeting-close:hover{color:#fff}.chatbot-msg a,.chatbot-msg a:visited{text-decoration:underline!important;font-weight:600!important;cursor:pointer!important}.chatbot-msg--visitor a,.chatbot-msg--visitor a:visited{color:#fff!important}.chatbot-msg--bot a,.chatbot-msg--bot a:visited,.chatbot-msg--admin a,.chatbot-msg--admin a:visited{color:#1565c0!important}@media (max-width:480px){.chatbot-window{right:8px;left:8px;bottom:80px;width:auto;max-height:68vh;border-radius:12px}.chatbot-messages{min-height:180px;max-height:45vh}.chatbot-toggle{bottom:76px;right:12px;height:46px;padding:0 16px 0 12px;gap:6px}.chatbot-toggle svg{width:22px;height:22px}.chatbot-toggle__label{font-size:13px}.chatbot-greeting{right:8px;left:8px;max-width:none;bottom:134px;font-size:13px}.chatbot-greeting__header{padding:10px 12px 6px}.chatbot-greeting__text{padding:0 12px 10px;font-size:12.5px}.chatbot-greeting__avatar{width:32px;height:32px;font-size:14px}.chatbot-header{padding:12px 14px}.chatbot-input{padding:8px 10px}.chatbot-input textarea{font-size:13px;padding:7px 12px}}.grecaptcha-badge{bottom:14px!important}